Calm, practical support for independent hospitality
Make your business easier to run — without the overwhelm.
North Star Hospitality Support helps small, independent, family-run venues tighten cost control, save labour, and simplify day-to-day operations — quietly and effectively.
Email: jack@northstarsupport.co.uk
What you’ll get
- Clear visibility on margins, waste, and where money leaks.
- Practical labour fixes that reduce pressure (not standards).
- Simpler routines your team can actually follow.
- Behind-the-scenes systems that feel supportive, not corporate.
Approach: calm, empathetic, and hands-on — focused on fast relief and sustainable control.
We support, not consult
No jargon
Straight answers, clear actions, and simple systems that make life easier.
No disruption
We work around service and real-world constraints — small changes with big impact.
No ego
You keep control. I’m the calm extra set of hands behind the scenes.
How it works
1) Quick discovery
A short call to understand your venue, pressures, and immediate priorities.
2) Focused audit
A practical review of costs, labour, and routines — with a clear action plan.
3) Ongoing support
Monthly, pay-per-use help to keep momentum and prevent drift.
Ready to talk? Email jack@northstarsupport.co.uk and tell me what’s currently causing the most stress.